WildeBeast
03-04-2008, 01:16 PM
In my 15 years of surfing I have run into few people in the industry who are trustworthy, reliable, honest, or fair. My Shaper is one of them, and this post is about him, Greg Sauritch:
www.sauritchsurfboards.com
Greg has been my shaper for almost 5 years now and I picked up my newest shred stick about a month ago. Last night I took it to Rincon for the baptism. On my third wave I came off a floater and the board snapped under my feet; mind you it was a chest high wave. I could not believe it. I call Greg Sauritch this morning, disappointed, but not accusing anyone of anything. Basically I said, "Look, not blaming you, or the glasser, but something was wrong with that board. It should not have broken like that." He explained some of the variances in foam design and 'recipe' and made sure I knew it wasn't the glasser, etc. Then he said, 'Let me talk to my glasser and call you back.' An hour later he told me that he and his glasser, Rueben, agreed that there may have been some sort of defect in the blank that compromised the strength and I'd have a new board shaped and glassed by next week...for free.
Greg and his glasser are smart, and know and appreciate loyalty. And so do I, which is why I'll continue to drive back to San Diego to get my boards and try to refer him business. This serves as a testament to the importance of knowing you shaper, being loyal to your shaper, and not freaking out when sh!t happens, because it does.
See ya in the green...:cool:
www.sauritchsurfboards.com
Greg has been my shaper for almost 5 years now and I picked up my newest shred stick about a month ago. Last night I took it to Rincon for the baptism. On my third wave I came off a floater and the board snapped under my feet; mind you it was a chest high wave. I could not believe it. I call Greg Sauritch this morning, disappointed, but not accusing anyone of anything. Basically I said, "Look, not blaming you, or the glasser, but something was wrong with that board. It should not have broken like that." He explained some of the variances in foam design and 'recipe' and made sure I knew it wasn't the glasser, etc. Then he said, 'Let me talk to my glasser and call you back.' An hour later he told me that he and his glasser, Rueben, agreed that there may have been some sort of defect in the blank that compromised the strength and I'd have a new board shaped and glassed by next week...for free.
Greg and his glasser are smart, and know and appreciate loyalty. And so do I, which is why I'll continue to drive back to San Diego to get my boards and try to refer him business. This serves as a testament to the importance of knowing you shaper, being loyal to your shaper, and not freaking out when sh!t happens, because it does.
See ya in the green...:cool: